Refund Policy

By placing an order with STALEZ, you agree to abide by our shipping policy and terms. Thank you for supporting our family-owned beauty business as we strive to empower women through innovative and sustainable beauty products.

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Accept returns for both defective and non-defective products

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Accept exchanges

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Product condition

New only

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Window

3 days

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Method

By mail

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Return label

Included in the package

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Restocking fees

80% of the product price

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Refund processing time

30 days